jolibee77 Privacy Policy

1. Information We Collect

When you register for an account on jolibee77, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a copy of a valid government-issued identification document to confirm your age and eligibility to use the platform. Financial information such as your preferred payment method, transaction history, and deposit and withdrawal records are collected and stored securely to facilitate your gaming activity and comply with anti-money laundering regulations. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect fraudulent behaviour, and improve the overall user experience for Filipino players.

In addition to the above, jolibee77 may collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in any promotional activities available on the platform. All data collected is processed lawfully, fairly, and transparently in accordance with applicable Philippine data protection law. We do not collect sensitive personal information beyond what is strictly necessary for account verification and regulatory compliance purposes.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your jolibee77 account, process your deposits and withdrawals in Philippine pesos, and verify your identity and eligibility to use the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — these communications are essential to the operation of your account and cannot be opted out of. Your transaction history and gaming activity data are used to monitor for irregular patterns, prevent fraud, and ensure compliance with Philippine gaming regulations and anti-money laundering requirements. Technical data collected during your sessions is used to maintain platform stability, diagnose technical issues, and optimise the mobile experience for players across the Philippines. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify any individual player.

jolibee77 will never sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your data to send unsolicited promotional messages from third-party advertisers. Any use of your data beyond what is described in this policy will only occur with your explicit prior consent or where required by applicable law in the Philippines.

3. Sharing of Personal Data

jolibee77 may share your personal information with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification services, and technical infrastructure providers. All such third parties are contractually obligated to handle your data securely and in accordance with this Privacy Policy and applicable Philippine law. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of jolibee77, its players, or the public. In the event that jolibee77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer in advance where reasonably practicable.

4. Data Storage and Security

All personal data collected by jolibee77 is stored on secure servers with appropriate technical and organisational safeguards in place to protect against unauthorised access, disclosure, alteration, or destruction. We use industry-standard encryption protocols to protect data transmitted between your device and our platform, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. jolibee77 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law and regulatory obligations. When your data is no longer required, it is securely deleted or anonymised in accordance with our data retention procedures. While we take all reasonable steps to protect your personal information, no online platform can guarantee absolute security, and you use the jolibee77 platform at your own risk in this regard.

5. Your Rights as a Data Subject

As a registered player and data subject under Philippine law, you have the right to access the personal information that jolibee77 holds about you and to request a copy of that data at any time. You also have the right to request the correction of any inaccurate or incomplete personal data we hold, and we will process such requests promptly upon verification of your identity. Where permitted by applicable law, you may request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records. You have the right to object to the processing of your personal data for purposes beyond those described in this policy, and to withdraw your consent to any non-essential data processing at any time. To exercise any of these rights, please contact the jolibee77 support team through the details provided on our FAQ page, and we will respond to your request within the timeframe required by Philippine data protection law.

6. Cookies and Tracking Technologies

jolibee77 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session state, and remember your preferences between visits. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players interact with the platform, which pages are most visited, and where technical issues occur — this data is used solely to improve the platform experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit the functionality available to you on the platform. jolibee77 does not use cookies to track your activity on third-party websites or to serve targeted advertising from external networks.

7. Changes to This Policy

jolibee77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. Any changes will be published on this page with a revised effective date, and we encourage you to review this policy periodically to stay informed. Your continued use of the jolibee77 platform after any changes have been published constitutes your acceptance of the updated policy. If we make material changes that significantly affect how we handle your personal data, we will make reasonable efforts to notify you through on-platform notices prior to the changes taking effect. For any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or review our Terms and Conditions for further context.